Account and Data Deletion
Last updated: 21 June 2026
This page explains how players of Mio Path can request deletion of their account and related app data.
How to request deletion
Send an email to [email protected] with the subject Mio Path data deletion request.
Please include:
- Your Mio Path username, if you created one.
- The email address linked through Google or Apple sign-in, if any.
- Whether you want to delete your whole account or only specific app data.
- Your platform, for example iOS or Android.
Do not send passwords, payment card details or private store receipts. We may ask for limited extra information to verify that you control the account.
What we delete
When you request full account deletion, we delete or anonymize account data that we control where technically possible, including:
- Firebase account identifiers that we control.
- Username and profile data.
- Cloud save data, progress, settings and game state.
- Friend, invite, gift and social data linked to your account.
- Leaderboard entries where they can reasonably be connected to your account.
- Support messages linked to your account when they are no longer needed.
Data deletion without deleting your account
You can also ask us to delete only part of your data, such as username, social data, leaderboard data or cloud progress. Tell us what you want removed in your email.
What may be kept
Some information may be kept where needed for security, fraud prevention, legal compliance, tax and accounting, purchase records, refunds, dispute handling or backup integrity. Backups may keep deleted data for a limited period until they are overwritten in the normal backup cycle.
Apple, Google, payment providers and sign-in providers may also keep data they control under their own policies. You can manage store purchases, subscriptions and sign-in provider data through your Apple or Google account.
Timing
We aim to respond and complete verified deletion requests within 30 days, unless a longer period is required or allowed by law.
Questions
For questions about account or data deletion, contact [email protected].